Schwinn 120 Upright Exercise Bike

Schwinn 120 Upright Exercise Bike
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Item arrived very promptly after placing order but it arrived damaged. Apparently this has been a fairly common problem shipping this bike. Amazon offered to refund the entire amount if I returned it. They offered a 30% refund if I kept it. I did the latter, then called Nautilus/Schwinn. They are honoring the warranty and sending me the replacement part necessary to repair the bike.

Otherwise, bike is operationally fine. Instruction manual for programming various exercise regimens is very poorly written. Twice I spent about 30 minutes on the phone with the Nautilus/Schwinn customer service people before I finally got the hang of it. The customer service people were very nice but actually didn't know much about this particular issue. We just worked together over the phone as we both read the manual and tried to figure it out.

I think I got a good bike for the money--really good considering the 30% refund from Amazon for the damage goods!